For our course, 21st Century Soft Skills Development at Agrawal PG College, we had the honor of inviting and hosting a remarkable session with Mr. Pradippta Biiswaas, a distinguished hospitality professional with a rich and diverse career spanning over 25 years. The session was both informative and inspiring, shedding light on the dynamic world of hospitality, the key attributes needed for success, and the transformative power of continuous learning.
Mr. Pradippta Biiswaas stands at the forefront of the Indian hospitality industry, with an illustrious career spanning over 25 years that showcases his remarkable versatility and deep understanding of this dynamic field. His journey has been nothing short of extraordinary, marked by a series of significant milestones that have solidified his position as a leader in the industry.
Mr. Biiswaas's dedication and expertise have led him to take on roles that put him in the midst of industry-defining events and collaborations with renowned brands. like Oberoi Hotels. His commitment to excellence was particularly evident during the unprecedented COVID-19 pandemic. He was at the forefront of India's response to the crisis, dealing with the country's first international COVID-19 patients. Working with iconic brands and dealing with such unprecedented situations demands a unique blend of skills, including precision in hotel operations, strategic thinking, and an acute understanding of guest expectations.
Mr. Pradippta Biiswaas's current role as the Vice President of Operations at Radisson Jaipur City Center Hotel is a testament to his exceptional skills, dedication, and significant contributions to the hospitality industry. This prestigious position not only reflects his years of experience but also underscores his leadership and expertise in ensuring the success of this distinguished hotel.
His session with the students at Agrawal PG College was very inspiring and enlightening. Mr. Biiswaas began his session by sharing insights from his extensive career journey, which has taken him through various facets of the hospitality industry. With roles in renowned hotel brands, his wealth of experience is nothing short of impressive. It is not often that one finds an individual with such a well-rounded background, which has given him unique perspectives on the industry.
During the session with Mr. Pradippta Biiswaas, several key takeaways emerged that shed light on the principles and mindset that have guided his successful journey in the hospitality industry:
Appearance Matters
"Respect Your Clothes"
Mr. Biiswaas emphasized the significance of presenting oneself well. The way you dress not only reflects your personality but also plays a role in making a strong first impression. Dressing professionally and appropriately communicates respect for yourself and the people you interact with.
Drive and Passion are Important
"Know why you're pursuing a particular field."
To truly excel in any field, it's crucial to have a clear understanding of why you're pursuing a particular path. Mr. Biiswaas stressed the importance of drive and passion. Knowing your 'why' gives purpose to your endeavors and can be the driving force behind your success.
Every Morning He Wakes Up Excited to Get to Work
" If you don't wake up excited to work, it may be a sign you're in the wrong place professionally."
Mr. Biiswaas's enthusiasm for his work is infectious. He stressed the importance of waking up each morning with excitement and purpose.
Reading and Understanding the Industry Through Different Media
Mr. Biiswaas highlighted the value of exploring and understanding the hospitality industry and hidden messages through various media, including movies like "Gaddar", "Pathaan", "Laksh", and "Jawan." These sources can provide unique insights and perspectives that textbooks and traditional learning might not offer. In addition to movies, Mr. Biiswaas also mentioned the book "Dare to Dream: The Life of M.S. Oberoi." This book serves as a significant resource for anyone interested in the hospitality field.
Look Beyond What's Being Shown and the Strategies That Go into Planning
Hospitality, like any industry, involves intricate planning and strategies that often go unnoticed. Mr. Biiswaas encouraged the audience to dig deeper and recognize the significance of data and numbers in the decision-making process.
Hard Work is the Key to Success
"There is no shortcut to success."
Mr. Biiswaas's journey underscores the age-old adage that hard work is the key to success. Success rarely comes without putting in the effort and dedication. He emphasized that taking the elevator up may be faster, but it's the stairs (i.e., hard work) that build character and lasting success.
Importance of Crisis Management and Adaptability
"Crisis Management lies at the core of the hospitality industry."
In an industry as dynamic as hospitality, crisis management and adaptability are vital skills. Mr. Biiswaas shared the importance of staying composed and adaptable when faced with challenging situations. It's often how one deals with adversity that defines their career.
Attitude Determines Altitude
Mr. Biiswaas emphasized that one's attitude has a direct impact on their trajectory. A positive and forward-thinking attitude can propel you to greater heights in your career. It's not just about what you know but also how you approach challenges and opportunities.
Try Everything and Find Your Passion Through Exploration
Mr. Biiswaas encouraged students to explore a wide range of experiences and opportunities to discover their true passion. Trying various roles and responsibilities can help you identify what truly ignites your enthusiasm and purpose.
Do Not Consider Jobs Odd or Beneath You
Every job, regardless of its nature, provides an opportunity to learn and grow. It's crucial not to dismiss certain roles as "beneath" you, as every experience can contribute to your personal and professional development.
The session with Mr. Pradippta Biiswaas at Agrawal PG College was a valuable opportunity to gain insights into the dynamic world of hospitality. His extensive experience and wisdom, coupled with his emphasis on hard work, continuous learning, and the daring to dream, left an indelible mark on the audience. Here is what some of our students had to say about the session.
"Loved It!"- Khushi Soni, BBA Student Agrawal PG College
"The session with Mr. Biiswaas was very inspiring. I got to learn about the importance of public speaking, and presenting oneself. I am grateful to him for recognizing my effort." - Lovesh Agarwal, BCA Student, Agrawal PG College
"The session with Mr. Biiswaas was very interesting. As a BBA student, it opened my eye to different fields like hospitality than just the very conventional ones." - Yamini Gupta, BBA Student, Agrawal PG College
"The session with Mr. Biiswaas was very eye-opening. It made me realize the numerous field I can pursue with Hospitality, and what it takes to succeed in the industry." - Vinamra Sharma, Hospitality Student, Agrawal PG College
As students and professionals embark on their own journeys in the hospitality industry, the lessons from this session serve as a guiding light, inspiring them to strive for excellence and success in this exciting field.
We are thankful to Agrawal PG College, Mr. Pradhyuman Singh Rathore, and other distinguished faculties of the college for providing us with this opportunity of letting students connect with the world they’ll soon be stepping into.
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